Through the eyes of a UX expert, here are some UX suggestions that Zomato may consider for improvements. The ‘User Account’ icon is a bit confusing. It is not easily recognisable as its image is different from the usually seen images. It is recommended to use commonly used icons to be easily recognised by the … Continue reading Zomato – UX Suggestions
Money transactions became very easy after the onset of online banking. Transferring money, paying bills and debts are all just a few clicks away. But with these increasing online transactions, security became the prime concern. Username and password or ATM pins were not enough. So banks started taking extra precautions to increase security and prevent … Continue reading One Time Password
Reading Time: 4 mins approx. UCA is a multistage process done to analyze the users and create a solution that would satisfy their needs. This process helps us in understanding the business as well as the customer/user goals. UCA is the best approach to understand the ins and outs of the product to be developed … Continue reading User-centred Analysis: The Backbone of UX Design
Reading Time: 3 mins approx. Author: Mithila Chandran Luck by chance, I was able to visit the most widely distributed postal system in the world, “The India Post”. With a negative impression in mind (since almost all government departments gave me bad experiences) and a lot of questions, I entered the building situated at the … Continue reading India Post – A good experience
UXShots organized a UX Photo Contest for all employees in Technopark, Trivandrum. The responses we received were overwhelming. It’s amazing to know that we have an experience conscious crowd here. From over 30 entries, we picked top 7 and presented each to a panel of UX experts. Each entry was judged critically based on the … Continue reading UX Photo Contest Winners!
Reading Time: 4 mins approx. Hello readers! I usually write my articles about concepts related to the field of User Experience. For a change, I decided to write about a wonderful, memorable and wholesome experience I witnessed at a Pet Cafe. Before I go ahead, let me just give you a definition of what ‘Pet … Continue reading Time well spent at a Pet Cafe
Reading Time: Less than a minute Be it any product, there will be a design to it. In fact most of the time it’s the design which makes that first impression. I am a UX Designer who loves to try and test makeup and skincare products. In this post, I would like to share some … Continue reading Beauty of beauty products
Reading Time: 8 mins approx. In simple terms, the job of a UX Designer is to make people’s life easy. The truth is, everyone's job in some way or the other is to make people’s life easy. Take the example of a cashier at a store, his job makes life easier for customers as well … Continue reading An exception to being user-friendly
Late last week I went to a hypermarket to buy groceries. I had my two-year-old daughter with me and shopping with kids is... Oh God! Almost impossible I would say. The staff were very helpful and friendly. They entertained my little one and even pushed the shopping cart so that I could quickly get everything … Continue reading Are loyalty programs loyal to users?
Reading Time: 2 mins approx. Author: Mithila Chandran Donald Norman - “Beauty and brains, pleasure and usability - they should go hand in hand” Don Norman is the co Founder and consultant of the Nielsen Norman Group. He is best known for his book ‘The Design of Everyday Things’. He has expertise in design, usability, … Continue reading Pioneers in UX