It’s the little things that have a big impact!

Reading Time: less than a minute

HDFC ATM here did not rely on just text to provide information to users. As a person who cannot read Hindi, having the exclamation icon indicated that the ATM is out of service. The effort to show an image along with the text saved us, users, a lot of time and trouble.

Way to go!

Published by

Anjana Pradeep

Anjana is a UX Designer and a talented writer who chose UX to fuel her passion for user research. She spends her time preaching about minimalism and a healthy diet. Her go-to trick is headphones plugged in (with no music playing) to help her focus.

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